Acronis True Image
Frequently Asked Questions
Infrastructure
For more information call
What storage devices can be used to create partition backups with Acronis True Image 8.0
Server for Windows?
Partition backups can be created on both hard disks, and any removable media devices (including tape
drives), working within the Windows operating system.
What devices can be used to restore a system partition if I'm running Acronis True Image 8.0
Server for Windows from a bootable diskette or CD-R(W)?
Acronis True Image 9.0 recognizes all hard disks connected to the server, along with a wide variety of
removable media drives with P-ATA (IDE), S-ATA, SCSI, USB, IEEE1394 (Firewire) and PCMCIA interfaces
including: CD-ROM / DVD-ROM and CD-R(W)recorders and burners, magneto-optical drives, tape drives,
Zip and Jaz devices, and many others.
Does Acronis True Image 8.0 Server for Windows support Windows LDM (dynamic disks)?
Yes, Acronis True Image 8.0 Server for Windows support Windows LDM (also called Dynamic Disks). You
can create an image of a volume of any type and later restore the imaged volume back to dynamic or
basic disk. There is one restriction however — if you want to restore a system volume (that is a volume
where operating system files reside), then the archive must not reside on a dynamic volume. Non-system
volume images can be restored from anywhere.
After I installed Acronis True Image 8.0 Server for Windows, I cannot access shared folders
that reside on this computer. What's wrong?
This error is described in the Microsoft Knowledge Base at http://support.microsoft.com/?scid=kb;en-
us;177078. To solve the problem, you need to increase the IRPStackSize value in
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\
LanmanServer\Parameters by 3.
Do I need to uninstall the existing version of Acronis True Image 8.0 Server for Windows prior
to installing the latest update or the full version I purchased?
No. You can install the latest update or the full version of Acronis True Image 8.0 Server for Windows over
the existing version. To do this, run the installation program and select "Repair/Upgrade Acronis
True Image" option.
Why am I in certain circumstances not able to access shared drives and folders after installing
Acronis True Image 8.0 Server for Windows?
After installing Acronis True Image 8.0 Server for Windows in Windows NT / 2000 / XP, you receive the
following error messages:
"Not enough server storage is available to process this command."
or
"Not enough memory to complete transaction. Close some applications and retry."
Clients are unable to access network shares.
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