Acronis Access Advanced - Administrator's Guide Instrukcja Użytkownika

10 Copyright © Acronis International GmbH, 2002-2014 3. In the Find group field, enter the partial or complete Active Directory group name for whic

100 Copyright © Acronis International GmbH, 2002-2014  Single Network Adapter - This topology enables limited Forefront TMG functionality. In th

101 Copyright © Acronis International GmbH, 2002-2014 HTTP authentication:  Basic authentication - The user enters a username and password which t

102 Copyright © Acronis International GmbH, 2002-2014 Verify that your CA is in the list of trusted root CAs: 1. On each edge server, click Start,

103 Copyright © Acronis International GmbH, 2002-2014 5. On the Client Connection Security page select Require SSL secured connections with clients

104 Copyright © Acronis International GmbH, 2002-2014 7. On the Listener SSL Certificates page select Use a single certificate for this Web Listene

105 Copyright © Acronis International GmbH, 2002-2014  SSL Client Certificate Authentication - Use this option if you'd like the Access Mobil

106 Copyright © Acronis International GmbH, 2002-2014 10. On the Single Sign On Settings page verify that the SSO setting is disabled and click Next

107 Copyright © Acronis International GmbH, 2002-2014 13. In the left pane of the Forefront TMG Management Console click Monitoring, then click on t

108 Copyright © Acronis International GmbH, 2002-2014 4. On the Select Rule Action page verify that the Allow option is selected and click Next. 5

109 Copyright © Acronis International GmbH, 2002-2014 6. On the Server Connection Security page choose the Use SSL to connect to the published Web

11 Copyright © Acronis International GmbH, 2002-2014 1.2.1.2 Exceptions for policy settings For users running the Access Mobile Client for Android,

110 Copyright © Acronis International GmbH, 2002-2014 8. On the Internal Publishing Details page enter "/*" in the Path (optional) field

111 Copyright © Acronis International GmbH, 2002-2014 10. On the Select Web Listener page select the web listener that you have created for Acronis

112 Copyright © Acronis International GmbH, 2002-2014 12. On the User Sets page verify that the default All Users option is present and click Next t

113 Copyright © Acronis International GmbH, 2002-2014 14. Click the Apply button to commit the changes. 15. In the left pane of the Forefront TMG M

114 Copyright © Acronis International GmbH, 2002-2014 5.5 Unattended desktop client configuration With the use of Microsoft's Group Policy Man

115 Copyright © Acronis International GmbH, 2002-2014 8. For the Sync-Folder: a. For Value name enter "activEcho Folder". b. For Value

116 Copyright © Acronis International GmbH, 2002-2014 If you want to monitor the actual computer as well 1. Open http://newrelic.com/ http://newre

117 Copyright © Acronis International GmbH, 2002-2014 Note: In case you receive this error: WARNING: can't open config file: /usr/local/ssl/ope

118 Copyright © Acronis International GmbH, 2002-2014 All of the certificates successfully installed in the Windows Certificate Store will be avail

119 Copyright © Acronis International GmbH, 2002-2014 Press Edit and under Allow, mark the following permissions:  Traverse Folder/Execute File 

12 Copyright © Acronis International GmbH, 2002-2014 Groups, you need to enable the Block access to specific network paths for every User/Group poli

120 Copyright © Acronis International GmbH, 2002-2014 5.9 Customizing the web interface Acronis Access allows for the web based user interface to b

121 Copyright © Acronis International GmbH, 2002-2014 5.11 How to move the FileStore to a non-default location. Note: Before proceeding, please log

122 Copyright © Acronis International GmbH, 2002-2014  Good Proxy server - This service is installed on an on-premise server and is used to provid

123 Copyright © Acronis International GmbH, 2002-2014 1. A trial version of the server-side software can be requested by visiting the Trial page. O

124 Copyright © Acronis International GmbH, 2002-2014 On the Acronis Access for Good app page, click the Get Application button to request a trial o

125 Copyright © Acronis International GmbH, 2002-2014 If you select a trial version of the app, your access should be granted within a few minutes.

126 Copyright © Acronis International GmbH, 2002-2014 In the Server Info box, enter the DNS name or IP address of your Acronis Access Gateway server

127 Copyright © Acronis International GmbH, 2002-2014 In the Additional Servers box, enter the Gateway server's DNS name or IP address and it&a

128 Copyright © Acronis International GmbH, 2002-2014 apps that include this feature. This functionality is be available, even with the Good Control

129 Copyright © Acronis International GmbH, 2002-2014 4. Select Acronis Access for Good from the list of available applications and click OK. To

13 Copyright © Acronis International GmbH, 2002-2014 1.2.1.5 Security Policy  App password creation - The Access Mobile Client application can b

130 Copyright © Acronis International GmbH, 2002-2014 5.12.6 Enrolling the Acronis Access client app in Good Dynamics The Acronis Access for Good

131 Copyright © Acronis International GmbH, 2002-2014 4. If required by your Good Dynamics policy, you will be asked to set an application lock pas

132 Copyright © Acronis International GmbH, 2002-2014 From this point on, when you start the Access Mobile Client app, you may be required to enter

133 Copyright © Acronis International GmbH, 2002-2014 5.13 MobileIron AppConnect support In this section Introduction ...

134 Copyright © Acronis International GmbH, 2002-2014 The iOS device also needs to have the MobileIron Mobile@Work app https://itunes.apple.com/app/

135 Copyright © Acronis International GmbH, 2002-2014 Within App Settings, click Add New and select Configuration in the AppConnect menu item.

136 Copyright © Acronis International GmbH, 2002-2014 Within this new AppConnect App Configuration, enter the following information: Name – This ca

137 Copyright © Acronis International GmbH, 2002-2014  enrollmentAutoSubmit - This key is optional. This will cause the enrollment form to be subm

138 Copyright © Acronis International GmbH, 2002-2014 Allow Open In - Select this option if you would like to allow Acronis Access users to open fil

139 Copyright © Acronis International GmbH, 2002-2014 the Acronis Access app, tapping the MobileIron AppConnect option towards the bottom of the set

14 Copyright © Acronis International GmbH, 2002-2014 to modify their App will lock setting from within the Access Mobile Client settings, select All

140 Copyright © Acronis International GmbH, 2002-2014 As this is a complex setup in order to reduce errors and simplify troubleshooting, it will be

141 Copyright © Acronis International GmbH, 2002-2014 communication. Port 88 is used for Kerberos protocol communication. Port 389 (or 636) is u

142 Copyright © Acronis International GmbH, 2002-2014 6 Configuring an AppConnect tunnel between the Access Mobile client and the Access server via

143 Copyright © Acronis International GmbH, 2002-2014 4. Click Generate. 5. Then click Save. 6. Click View Certificate on the new CA. 7. Copy t

144 Copyright © Acronis International GmbH, 2002-2014 3. Press Add New and select SCEP.  Name: Enter a name based on your preference.  Setting

145 Copyright © Acronis International GmbH, 2002-2014  Sentry Host Name/IP: The DNS name your sentry is installed on. It must be reachable via the

146 Copyright © Acronis International GmbH, 2002-2014 6. 1. Still within the MobileIron VSP Admin Portal, select Policies & Configs and open

147 Copyright © Acronis International GmbH, 2002-2014 2. Press Add New, select AppConnect and select Configuration.  Name: Enter a name based

148 Copyright © Acronis International GmbH, 2002-2014 *Address for client connections from the Acronis Access web interface. This address will be u

149 Copyright © Acronis International GmbH, 2002-2014 2. Mark the SCEP, AppConnect policies, and AppConnect configurations you created while follow

15 Copyright © Acronis International GmbH, 2002-2014 1.2.1.6 Application Policy  Require Confirmation When Deleting Files - When enabled, the us

150 Copyright © Acronis International GmbH, 2002-2014 2. Mark the iOS device to be used for Sentry testing. 3. Select Actions -> Apply to Labe

151 Copyright © Acronis International GmbH, 2002-2014 4. Install Acronis Access from the App Store and Launch it. 5. Select Enroll Now on the Welc

152 Copyright © Acronis International GmbH, 2002-2014 5. When traffic comes from the mobile device you should see the sentry log scroll with entrie

153 Copyright © Acronis International GmbH, 2002-2014 7 Adding Kerberos Constrained Delegation Authentication Once you have setup and verified the

154 Copyright © Acronis International GmbH, 2002-2014  Ensure that the correct domain name is selected in the field next to the User Logon Name fi

155 Copyright © Acronis International GmbH, 2002-2014 4. Find and select the Kerberos user account that you created in "Create a Kerberos Serv

156 Copyright © Acronis International GmbH, 2002-2014  The correct computer name should appear in the object name box. 8. Click OK.

157 Copyright © Acronis International GmbH, 2002-2014 9. Find and select the "http" service in the Add Services window. 10. Click OK. No

158 Copyright © Acronis International GmbH, 2002-2014 4. Click on its name and click Edit in the panel on the right.  Enter two Subject Alternat

159 Copyright © Acronis International GmbH, 2002-2014 1. Still in the MobileIron VSP Admin Portal, select Settings and open Sentry. 2. Find the S

16 Copyright © Acronis International GmbH, 2002-2014  Thumbnail Cache Size: - Sets how much space will be reserved for thumbnails.  Only Downloa

160 Copyright © Acronis International GmbH, 2002-2014 Using either the Sentry EXEC or the Sentry logs in the System Manager verify the Sentry is abl

161 Copyright © Acronis International GmbH, 2002-2014 You can verify the SCEP is properly updated using the iOS Settings app. Under Settings ->

162 Copyright © Acronis International GmbH, 2002-2014 2. Find the computer object corresponding to the Gateway server. 3. Right-click on the user

163 Copyright © Acronis International GmbH, 2002-2014 2. Disable any anti-virus software you have or it may interrupt the installation procedure re

164 Copyright © Acronis International GmbH, 2002-2014 9. Choose a location on a shared disk for the Postgres Data folder and press Next. 10. A win

165 Copyright © Acronis International GmbH, 2002-2014 3. Select the Create Empty Service or Application and press Next. Give the service group a pr

166 Copyright © Acronis International GmbH, 2002-2014 2. Select Generic Service. 3. Select the proper service and press Next. 4. On the confirm

167 Copyright © Acronis International GmbH, 2002-2014 5. Press Next on the Replicate Registry Settings window. 6. On the summary window press Fini

168 Copyright © Acronis International GmbH, 2002-2014 4. Select a network. 5. Enter the IP address and press Next. 6. On the Confirmation window

169 Copyright © Acronis International GmbH, 2002-2014 Configuring dependencies 1. Double click on the Acronis Access Service group. For PostgreSQL

17 Copyright © Acronis International GmbH, 2002-2014  File Deletes - If this option is disabled, the user will not be able to delete files from th

170 Copyright © Acronis International GmbH, 2002-2014 2. Press Add and enter the following: SYSTEM\CurrentControlSet\Services\AcronisAccessPostgr

171 Copyright © Acronis International GmbH, 2002-2014 3. Click on Resource and select the shared disk you have added and the Network Name (this is

172 Copyright © Acronis International GmbH, 2002-2014 3. Click on Resource and select the PostgreSQL and Acronis Access Gateway Server services as

173 Copyright © Acronis International GmbH, 2002-2014 3. Configure the Acronis Access Gateway Server service to listen on the IP address(es) for th

174 Copyright © Acronis International GmbH, 2002-2014 5. Configure the Acronis Access File Repository to listen on localhost and change the Filesto

175 Copyright © Acronis International GmbH, 2002-2014 7. Configure the Acronis Access Gateway Server service to listen on the IP address(es) for th

176 Copyright © Acronis International GmbH, 2002-2014 9. Configure the Acronis Access File Repository to listen on localhost and change the Filesto

177 Copyright © Acronis International GmbH, 2002-2014 Note: If you're deploying multiple Acronis Access servers, or you are installing a non-st

178 Copyright © Acronis International GmbH, 2002-2014 2. Select Create empty role. Give the role a proper name. (e.g. Acronis Access, AAS Cluster)

179 Copyright © Acronis International GmbH, 2002-2014 Adding all of the necessary services to the Acronis Access role Complete the following proced

18 Copyright © Acronis International GmbH, 2002-2014  App Whitelist/Blacklist - Select a predefined whitelist or blacklist that restricts that thi

180 Copyright © Acronis International GmbH, 2002-2014 3. Select the proper service and press Next. 4. On the Confirmation window press Next. 5.

181 Copyright © Acronis International GmbH, 2002-2014 2. Select Client Access Point. 3. Enter a name for this access point. 4. Select a network.

182 Copyright © Acronis International GmbH, 2002-2014 7. On the summary window press Finish. Adding a shared disk 1. Right-click on the Acronis Ac

183 Copyright © Acronis International GmbH, 2002-2014 3. Click on Resource and select the shared disk you have added. 4. Press Apply and close th

184 Copyright © Acronis International GmbH, 2002-2014 4. Press Apply and close the window. For the Acronis Access Tomcat service do the following:

185 Copyright © Acronis International GmbH, 2002-2014 3. Configure the Acronis Access Gateway Server service to listen on the IP address(es) for th

186 Copyright © Acronis International GmbH, 2002-2014 5. Configure the Acronis Access File Repository to listen on localhost and change the Filesto

187 Copyright © Acronis International GmbH, 2002-2014 4. Open the key: DataDirectory and change the value to the path you have selected for the Pos

188 Copyright © Acronis International GmbH, 2002-2014 2. Configure the Acronis Access Gateway Server service to listen on the IP address(es) for th

189 Copyright © Acronis International GmbH, 2002-2014 4. Configure the Acronis Access File Repository to listen on localhost and change the Filesto

19 Copyright © Acronis International GmbH, 2002-2014  Allow User to Create Sync Folders - Allows the user to create their own sync folders.  Cli

190 Copyright © Acronis International GmbH, 2002-2014 4. Disable any anti-virus software you have or it may interrupt the installation procedure re

191 Copyright © Acronis International GmbH, 2002-2014 11. Choose a location on a shared disk for the Postgres Data folder and press Next. 12. A win

192 Copyright © Acronis International GmbH, 2002-2014 2. Select Generic Service. 3. Select the proper service and press Next. 4. On the confirm

193 Copyright © Acronis International GmbH, 2002-2014 5. Press Next on the Replicate Registry Settings window. 6. On the summary window press Fini

194 Copyright © Acronis International GmbH, 2002-2014 2. Press Add and enter the following: SYSTEM\CurrentControlSet\Services\AcronisAccessPostgr

195 Copyright © Acronis International GmbH, 2002-2014 3. Click on Resource and select the shared disk you have added and the Network Name (this is

196 Copyright © Acronis International GmbH, 2002-2014 3. Click on Resource and select the PostgreSQL and Acronis Access Gateway Server services as

197 Copyright © Acronis International GmbH, 2002-2014 3. Configure the Acronis Access Gateway Server service to listen on the IP address(es) for th

198 Copyright © Acronis International GmbH, 2002-2014 5. Configure the Acronis Access File Repository to listen on localhost and change the Filesto

199 Copyright © Acronis International GmbH, 2002-2014 7. Configure the Acronis Access Gateway Server service to listen on the IP address(es) for th

2 Copyright © Acronis International GmbH, 2002-2014 Copyright Statement Copyright © Acronis International GmbH, 2002-2014. All rights reserved. “Acr

20 Copyright © Acronis International GmbH, 2002-2014  Custom home directory path - The home folder shown in the Access Mobile Client app will conn

200 Copyright © Acronis International GmbH, 2002-2014 9. Configure the Acronis Access File Repository to listen on localhost and change the Filesto

201 Copyright © Acronis International GmbH, 2002-2014 8. Press Install. Note: If you're deploying multiple Acronis Access servers, or you are

202 Copyright © Acronis International GmbH, 2002-2014 Configurations on the Active node 1. Configure your Gateway Server's database to be o

203 Copyright © Acronis International GmbH, 2002-2014 3. Select the proper service and press Next. 4. On the Confirmation window press Next. 5.

204 Copyright © Acronis International GmbH, 2002-2014 2. Select Client Access Point. 3. Enter a name for this access point. 4. Select a network.

205 Copyright © Acronis International GmbH, 2002-2014 7. On the summary window press Finish. Adding a shared disk 1. Right-click on the Acronis Ac

206 Copyright © Acronis International GmbH, 2002-2014 3. Click on Resource and select the shared disk you have added. 4. Press Apply and close th

207 Copyright © Acronis International GmbH, 2002-2014 4. Press Apply and close the window. For the Acronis Access Tomcat service do the following:

208 Copyright © Acronis International GmbH, 2002-2014 3. Configure the Acronis Access Gateway Server service to listen on the IP address(es) for th

209 Copyright © Acronis International GmbH, 2002-2014 5. Configure the Acronis Access File Repository to listen on localhost and change the Filesto

21 Copyright © Acronis International GmbH, 2002-2014  For every connection - The user is required to enter their password each time they connect t

210 Copyright © Acronis International GmbH, 2002-2014 4. Open the key: DataDirectory and change the value to the path you have selected for the Pos

211 Copyright © Acronis International GmbH, 2002-2014 2. Configure the Acronis Access Gateway Server service to listen on the IP address(es) for th

212 Copyright © Acronis International GmbH, 2002-2014 4. Configure the Acronis Access File Repository to listen on localhost and change the Filesto

213 Copyright © Acronis International GmbH, 2002-2014 3. Stop all of the Acronis Access services (including postgres-some-version). The shared disk

214 Copyright © Acronis International GmbH, 2002-2014 8. Press Upgrade. 9. Review the components which will be installed and press Install. 10.

215 Copyright © Acronis International GmbH, 2002-2014 3. Open the server.xml file. 4. Find this line: SSLCipherSuite="" 5. Replace the

216 Copyright © Acronis International GmbH, 2002-2014 8 What's New In this section What's New in Acronis Access Server ...

217 Copyright © Acronis International GmbH, 2002-2014  Java version 7 U71 is used in this release. (US9486)  Improved audit logging when files a

218 Copyright © Acronis International GmbH, 2002-2014 Acronis Access 6.1.3 ENHANCEMENTS  The default SSL bindings of Acronis Access no longer sup

219 Copyright © Acronis International GmbH, 2002-2014  Java 7 Update 51 is used in this release. BUG FIXES  Fixed an issue with downloading Syn

22 Copyright © Acronis International GmbH, 2002-2014 Whitelists - allow you to specify a list of apps that Acronis Access files are allowed to be o

220 Copyright © Acronis International GmbH, 2002-2014  Addressed a dependency issue that could prevent the Access Gateway service from starting au

221 Copyright © Acronis International GmbH, 2002-2014  The Acronis Gateway Server service is now dependent on other key services so it should be a

222 Copyright © Acronis International GmbH, 2002-2014 Acronis Access 6.0.1 ENHANCEMENTS  Added a new policy to specify which gateway or cluster g

223 Copyright © Acronis International GmbH, 2002-2014  Clients who do not have sync and share enabled will no longer be incorrectly reported as “u

224 Copyright © Acronis International GmbH, 2002-2014 BUG FIXES  The Default Language setting in Server Settings has been renamed to be clear tha

225 Copyright © Acronis International GmbH, 2002-2014  On Windows Server 2003, the uninstall process no longer reports that PostgreSQL was not ins

226 Copyright © Acronis International GmbH, 2002-2014 BUG FIXES  Email notifications are now sent properly after an upgrade when custom templates

227 Copyright © Acronis International GmbH, 2002-2014 the following: ActiveRecord::JDBCError: ERROR: value too long for type character varying(255)

228 Copyright © Acronis International GmbH, 2002-2014  Sorting criteria chosen by the end user is now saved when browsing project folders.  Even

229 Copyright © Acronis International GmbH, 2002-2014  A warning is presented if a user is invited for enrollment but does not match any existing

23 Copyright © Acronis International GmbH, 2002-2014 You can find the bundle identifier either by browsing the files on your device (p. 23) or you c

230 Copyright © Acronis International GmbH, 2002-2014 8.2 What's New in the Acronis Access app Access Mobile Client 6.1 ENHANCEMENTS  Added

231 Copyright © Acronis International GmbH, 2002-2014 ENHANCEMENTS  Added support for using smart cards to unlock the mobilEcho app and to authent

232 Copyright © Acronis International GmbH, 2002-2014 the full functionality of the combined product. To request this upgrade, please submit this we

233 Copyright © Acronis International GmbH, 2002-2014  Folders can be downloaded as a ZIP file from the Projects view in the Web UI.  Individual

234 Copyright © Acronis International GmbH, 2002-2014 activEcho 2.7.3 (Released: June 2013) ENHANCEMENTS: Switched to using the official AWS librar

235 Copyright © Acronis International GmbH, 2002-2014 activEcho 2.7.0 (Released: February 2013) ENHANCEMENTS: Mac and Windows sync clients will now

236 Copyright © Acronis International GmbH, 2002-2014 Files will no longer be marked deleted if they can't be found in the repository. They

237 Copyright © Acronis International GmbH, 2002-2014 Duplicate files will no longer appear in the web interface if you pause and resume the client

238 Copyright © Acronis International GmbH, 2002-2014 Quotas can now be defined specifically for administrative users. Automatic purging of user acc

239 Copyright © Acronis International GmbH, 2002-2014 The domain for LDAP authentication list can use either ; or , as a delimiter. Various improvem

24 Copyright © Acronis International GmbH, 2002-2014 11. The string value below it is the bundle identifier value that you will need to enter for th

240 Copyright © Acronis International GmbH, 2002-2014 The activEcho 2.5 client is not compatible with the 2.1 server. Please upgrade your server

241 Copyright © Acronis International GmbH, 2002-2014 Email template notification errors could occur after a user is deleted from activEcho if they

242 Copyright © Acronis International GmbH, 2002-2014 Miscellaneous usability enhancements. BUG FIXES: Various bug fixes related to authentication

243 Copyright © Acronis International GmbH, 2002-2014 ENHANCEMENTS  Users with mobilEcho 5.1 or later on iOS can now create their data sources dir

244 Copyright © Acronis International GmbH, 2002-2014 mobilEcho 5.0.3 BUG FIXES  When configuring data sources the %USERNAME% token can now be us

245 Copyright © Acronis International GmbH, 2002-2014 mobilEcho 5.0 ENHANCEMENTS  The mobilEcho Client Management Server is integrated with Acron

246 Copyright © Acronis International GmbH, 2002-2014 BUG FIXES  Home directory configuration is now retrieved properly when LDAP is configured t

247 Copyright © Acronis International GmbH, 2002-2014 Increased the maximum volume name length to 127 UTF-8 characters to allow for longer volume na

248 Copyright © Acronis International GmbH, 2002-2014 mobilEcho 4.3 (Released: March 2013) ENHANCEMENTS: The mobilEcho server now supports mobilEcho

249 Copyright © Acronis International GmbH, 2002-2014 Fixed a problem where whitelists and blacklists could not be assigned when adding or editing a

25 Copyright © Acronis International GmbH, 2002-2014 may also be used to allow multiple client management servers in a domain, for instance. Partial

250 Copyright © Acronis International GmbH, 2002-2014 Added a column to the LDAP search table for Distinguished Name so that users with the same nam

251 Copyright © Acronis International GmbH, 2002-2014 Fixed a problem where selecting the "Reindex all volumes" button in the mobilEcho Ad

252 Copyright © Acronis International GmbH, 2002-2014 ENHANCEMENTS: Added profile settings for "Number of days to warn of pending lock" an

253 Copyright © Acronis International GmbH, 2002-2014 The mobilEcho Client Management server can now filter the invitations tables by username. The

254 Copyright © Acronis International GmbH, 2002-2014 Fixed a problem where users could fail to see their home directories if the client authenticat

255 Copyright © Acronis International GmbH, 2002-2014 Fixed a problem where the server could allow mobilEcho clients to overwrite files that were fl

256 Copyright © Acronis International GmbH, 2002-2014 HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\mobilEcho\Parameters4\Refreshable

257 Copyright © Acronis International GmbH, 2002-2014 The text of enrollment invitation emails can be customized. Please visit the GroupLogic Kno

258 Copyright © Acronis International GmbH, 2002-2014 Fixed a problem in the mobilEcho Administrator where the Help button would not adjust properly

259 Copyright © Acronis International GmbH, 2002-2014 Fixed a bug when listing the contents of folders which may have resulted in slow performance o

26 Copyright © Acronis International GmbH, 2002-2014 The Access Mobile Client application settings and features controlled by the management policy

27 Copyright © Acronis International GmbH, 2002-2014 Acronis Access includes two device enrollment mode options. This mode is used for all client e

28 Copyright © Acronis International GmbH, 2002-2014  Download enrollment invitations as CSV - The entire or filtered invitations list can be expo

29 Copyright © Acronis International GmbH, 2002-2014 7. Choose the number of days you'd like the invitation to be valid for in the Number of d

3 Copyright © Acronis International GmbH, 2002-2014 Table of contents 1 Mobile Access ...

30 Copyright © Acronis International GmbH, 2002-2014  The email guides them through the process of installing the Access Mobile Client and enterin

31 Copyright © Acronis International GmbH, 2002-2014 If their management policy requires an application lock password, they will be prompted to ente

32 Copyright © Acronis International GmbH, 2002-2014 A confirmation window may appear if your management policy restricts the storage of files in Ac

33 Copyright © Acronis International GmbH, 2002-2014 1.4 Managing Gateway Servers The Acronis Access Gateway Server is the server contacted by the

34 Copyright © Acronis International GmbH, 2002-2014 Support for content search of shared is enabled by default, and can be enabled or disabled by c

35 Copyright © Acronis International GmbH, 2002-2014 Note: The port 443 is the default port. If you have changed the default port, add your port num

36 Copyright © Acronis International GmbH, 2002-2014 1.4.2 Server Details Opening the Details page of a Gateway Server gives you a lot of useful in

37 Copyright © Acronis International GmbH, 2002-2014 Displays a table of all users currently active in this Gateway Server.  User - Shows the user

38 Copyright © Acronis International GmbH, 2002-2014 Logging The Logging section allows you to control whether the logging events from this specif

39 Copyright © Acronis International GmbH, 2002-2014 Search Index local data sources for filename search By default, indexed searching is enabled

4 Copyright © Acronis International GmbH, 2002-2014 4 Maintenance Tasks ...

40 Copyright © Acronis International GmbH, 2002-2014 SharePoint Entering these credentials is optional for general SharePoint support, but require

41 Copyright © Acronis International GmbH, 2002-2014 3. Under Web Applications click on Manage web applications. 4. Select your web application fr

42 Copyright © Acronis International GmbH, 2002-2014 6. From the Permission Policy Levels section, select the checkbox for Full Read - Has Full rea

43 Copyright © Acronis International GmbH, 2002-2014 Advanced Note: It is recommended that these settings only be changed at the request of a cust

44 Copyright © Acronis International GmbH, 2002-2014 present delegated credentials to your SharePoint server on behalf of you users. Enabling the Ac

45 Copyright © Acronis International GmbH, 2002-2014 to manage all policies, devices and settings while the gateways' role is to provide access

46 Copyright © Acronis International GmbH, 2002-2014 9. Press Create. Editing a cluster group: Editing cluster groups does not differ from editing

47 Copyright © Acronis International GmbH, 2002-2014 Changing Permissions for Shared Files and Folders Acronis Access uses the existing Windows use

48 Copyright © Acronis International GmbH, 2002-2014  2-Way - The folder will appear as a local folder in the Acronis Access client app. Its compl

49 Copyright © Acronis International GmbH, 2002-2014 additional configurations to the Gateway Server used to connect to these Data Sources. For more

5 Copyright © Acronis International GmbH, 2002-2014 6 Configuring an AppConnect tunnel between the Access Mobile client and the Access server via u

50 Copyright © Acronis International GmbH, 2002-2014 4. Go to Folders. 5. Press the Add New Folder button. 6. Enter a display name for the folder

51 Copyright © Acronis International GmbH, 2002-2014 By pressing the Edit resources assigned to button, the administrator can quickly edit the assig

52 Copyright © Acronis International GmbH, 2002-2014 2. Press the Save button. 1.5.4 Legacy Data Sources If you have updated to Acronis Access fr

53 Copyright © Acronis International GmbH, 2002-2014 To move your Legacy Data Sources to the new system: 1. Find the mobilEcho File Server on whic

54 Copyright © Acronis International GmbH, 2002-2014 their IT administrator. This option is recommended when the enhanced security of two-factor dev

55 Copyright © Acronis International GmbH, 2002-2014 2 Sync & Share This section of the Web Interface is available only if you have enabled Syn

56 Copyright © Acronis International GmbH, 2002-2014 2.2 LDAP Provisioning Members of groups listed here will have their user accounts automatical

57 Copyright © Acronis International GmbH, 2002-2014  Ad-hoc User Quota - Sets the quota for Ad-Hoc users.  LDAP User Quota - Sets the quota for

58 Copyright © Acronis International GmbH, 2002-2014  Keep at least X revisions per file, regardless - If enabled, keeps a minimum number of revis

59 Copyright © Acronis International GmbH, 2002-2014 2.6 File Repository These settings determine where files uploaded for syncing and sharing will

6 Copyright © Acronis International GmbH, 2002-2014 1 Mobile Access This section of the web interface covers all the settings and configurations af

60 Copyright © Acronis International GmbH, 2002-2014 2.7 Acronis Access Client These settings are for the Access Desktop Client.  Force Legacy P

61 Copyright © Acronis International GmbH, 2002-2014

62 Copyright © Acronis International GmbH, 2002-2014 3 Server Administration In this section Administering a Server ...

63 Copyright © Acronis International GmbH, 2002-2014 3.2 Administrators and Privileges Provisioned LDAP Administrator Groups This section allows y

64 Copyright © Acronis International GmbH, 2002-2014 3. Mark all of the administrative rights you want your group users to have. 4. Find the group

65 Copyright © Acronis International GmbH, 2002-2014 Administrative rights  Full administrative rights - Gives the user full administrative righ

66 Copyright © Acronis International GmbH, 2002-2014 3.3 Audit Log 3.3.1 Log Here you can see all of the recent events (depending on your purging

67 Copyright © Acronis International GmbH, 2002-2014 Note: The default location for the debug logs is: C:\Program Files (x86)\Acronis\Access\Gateway

68 Copyright © Acronis International GmbH, 2002-2014  Session timeout in minutes – sets the length of the user session.  Enable Sync and Share S

69 Copyright © Acronis International GmbH, 2002-2014 3.5 SMTP Acronis Access Server uses the configured SMTP server to send emails to invite users

7 Copyright © Acronis International GmbH, 2002-2014 Any number of Gateway Servers can later be added to the network and configured for access from t

70 Copyright © Acronis International GmbH, 2002-2014 3.6 LDAP Microsoft Active Directory can be used to provide mobile access and sync and share ac

71 Copyright © Acronis International GmbH, 2002-2014  Enable LDAP? - If enabled, you will be able to configure LDAP.  LDAP server address - ente

72 Copyright © Acronis International GmbH, 2002-2014 templates can be found in the Legacy mobilEcho files folder by default located here: C:\Program

73 Copyright © Acronis International GmbH, 2002-2014 Note: Editing a template in English does not edit the other languages. You need to edit each te

74 Copyright © Acronis International GmbH, 2002-2014 3.8 Licensing You will see a list of all your licenses.  License - Type of the license (Tri

75 Copyright © Acronis International GmbH, 2002-2014 To license them, you will need a mobilEcho license. Follow the steps below: 1. Open the web i

76 Copyright © Acronis International GmbH, 2002-2014 As of version 7.0 of the Acronis Access Server, the exceptions module has been removed from the

77 Copyright © Acronis International GmbH, 2002-2014 1. Open http://newrelic.com/ http://newrelic.com/ and create a New Relic account. 2. For Appl

78 Copyright © Acronis International GmbH, 2002-2014 4 Maintenance Tasks To backup all of Acronis Access's elements and as part of your best p

79 Copyright © Acronis International GmbH, 2002-2014 Note: The FileStore structure contains user files and folders in encrypted form. This structure

8 Copyright © Acronis International GmbH, 2002-2014 Fig 2. One Gateway Server, one Gateway Server + Acronis Access Server, many clients 1.2 Poli

80 Copyright © Acronis International GmbH, 2002-2014 1. Boot up the recovery node. Adjust any network configuration like IP Address, Host Name if n

81 Copyright © Acronis International GmbH, 2002-2014 Info: For more information on PostgreSQL backup procedures and command syntax please read this:

82 Copyright © Acronis International GmbH, 2002-2014 A "password for user postgres: " message may appear. If that happens, enter the postg

83 Copyright © Acronis International GmbH, 2002-2014 4.3 Tomcat Log Management on Windows As part of its normal operation Tomcat creates and writes

84 Copyright © Acronis International GmbH, 2002-2014 REM NumDays - Log files older than NumDays will be processed set NumDays=14 REM ===== END OF C

85 Copyright © Acronis International GmbH, 2002-2014 4. To automate the process, open Task Scheduler and create a new task. Define a name and a des

86 Copyright © Acronis International GmbH, 2002-2014 7. Set the action type to “Start a program”. 8. Click the Browse button, locate and select

87 Copyright © Acronis International GmbH, 2002-2014 4.4 Automated Database Backup With the help of the Windows Task Scheduler, you can easily setu

88 Copyright © Acronis International GmbH, 2002-2014 1. Enter a name and description for the task (e.g. AAS Database Backup). 2. Select Run whethe

89 Copyright © Acronis International GmbH, 2002-2014 2. Click on the Acronis Access Tomcat Configuration tool shortcut. 3. Open the Java tab. 4.

9 Copyright © Acronis International GmbH, 2002-2014 If you would like all or most of your users to receive the same policy settings, you can enable

90 Copyright © Acronis International GmbH, 2002-2014 5 Supplemental Material In this section Conflicting Software ...

91 Copyright © Acronis International GmbH, 2002-2014 In the setup example we will use three separate machines. One of them will act as our File Repo

92 Copyright © Acronis International GmbH, 2002-2014 6. After finishing the installation procedure, proceed with going through the Configuration Ut

93 Copyright © Acronis International GmbH, 2002-2014 2. In the Access installer, choose Custom, and select only Acronis Access Server and Acronis A

94 Copyright © Acronis International GmbH, 2002-2014 Note: If you don't have a certificate, a self-signed certificate will be created by Acroni

95 Copyright © Acronis International GmbH, 2002-2014  The Client Enrollment Address should be the external address of your load balancer (i.e. myl

96 Copyright © Acronis International GmbH, 2002-2014 5. Create a Cluster Group and add all of your Gateway servers to it. Your primary server shoul

97 Copyright © Acronis International GmbH, 2002-2014 http://wiki.postgresql.org/wiki/Running_&_Installing_PostgreSQL_On_Native_Windows#Antivirus

98 Copyright © Acronis International GmbH, 2002-2014 your TMG server to get it working with Acronis Access. To use TMG as reverse proxy and firewall

99 Copyright © Acronis International GmbH, 2002-2014 5.4.2.1 Understanding Forefront Threat Management Gateway (TMG) Network Topology Forefront TMG